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Coach's Corner
Question of the month
I am a manager struggling with getting my team motivated
and focused on completing our goals. I try to create a team
focused environment, yet I feel that we continue to struggle
with team members remaining dedicated.
Despite my best efforts, I find myself losing patience with
people because they don’t seem committed. I constantly tell
them what to do and expect them to take initiative but they
never do. Can you provide any insight on this situation?
Coach’s response
My first question is, how would you describe your
leadership style? The reason I ask is because I hear hidden
messages in your description of the situation. On one hand you
state that you want the team to work well together. Then you
state that you are constantly telling them what to do.
It may be that your leadership style is in conflict with
your desired end result. First, determine if you really want
an empowered team. If so, reflect back on your behaviors as a
leader and determine if there is a missing link. Empowered
teams create their own rules of engagement and typically
resist being told what to do.
Your frustration in not having your team members take
initiative could stem from how you are communicating your
expectations. If they don’t believe they are truly empowered
to make decisions, team members may be reluctant to take
initiative.
On the other hand, if after assessing your own leadership
behaviors you still believe that the team is at fault, use
your observation skills to determine the most influential team
member. Set up a meeting to discuss his or her thoughts on how
the team can get motivated.
Make sure you do more listening then talking and reach
agreement on how you will work together more effectively to
make the team a success. I would like to share more thoughts
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Dear Reader,
Leadership Solutions for Today's Workplace is a monthly
newsletter for professionals seeking quick and easy solutions
to enhance their leadership skills. Each issue features
practical tips and an article based on real world examples
that demonstrate leadership in today's competitive work
environment.
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A Note from
Deborah Chambers Chima |
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When I think back on my previous corporate experiences,
I am reminded of times when things just didn’t go right
despite my best efforts. In retrospect, there were occasions
when I was the cause of the problem. Yes, as good as I was at
doing my job, occasionally I made mistakes.
Depending on the severity of the situation, sometimes these
mistakes resulted in career repercussions. Now mind you, I'm
not talking about the type of mistakes one makes from
completing daily responsibilities. I seldom had that type of
problem.
My mistakes usually stemmed from the need to have the last
word during a conflict with one of my peers. Typically the
disagreement would stem from a difference of opinion on which
direction the team should take.
I must admit that I usually felt my ideas were best.
Where I would make my mistake would be the times when I was
willing to sacrifice the relationship in order to win the
battle. I realize now that at times I had my priorities mixed
up. I sometimes allowed my desire for control to take
precedence over the need to use my influential skills.
Control versus influence can be a constant battle for a
leader with a dominant style. Some situations do truly require
you to have total control. However, I have learned that when
it comes to working effectively with people where there is no
reporting structure, it is truly more useful in the long run
to focus on influencing the opinions of others versus trying
to control everything.
If you want to build effective long term relationships
with your peers, it is truly a mistake to always try to have
your idea be the chosen one. Most times you can gain better
leverage through compromise and allowing another’s perspective
to merge with your own.
Today’s competitive work environment demands that you
figure out how to work with others to get results. Your
primary focus should be placed on creating the type of
environment where everyone’s opinion is valued. At times
it may seem easier to bulldoze your idea through because you
know it is the right solution. In the long run you cause
yourself more work by using this approach with peers.
Taking the time to think about how your response can
create a win/win experience when you have a difference of
opinion with a peer, will go a long way in creating such an
environment. Remember, it is more difficult to reestablish
your creditability once you get a reputation for always
wanting to have your position be the chosen one.
If your ability to get others to follow you by using your
influential skills are rusty, challenge yourself to pick a
situation in which you can practice. The objective is not to
keep making the mistake of using the same approach to getting
your ideas accepted. If you would like to talk with me about
what it takes to make such a transition successfully, give
me a call.
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Effective
Leaders Thrive on Mistakes |
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A great leader is not afraid to make mistakes because he or
she realizes that mistakes can become the fuel for high
performing results. In fact, Mahatma Ghandhi said, “Freedom is
not worth having if it does not include the freedom to make
mistakes.” Effective leaders learn that some of their most
valuable experiences are usually the result of mistakes made
in an innocent fashion.
First, I need to stress that the topic we are exploring is
not meant to imply that it is okay to not perform your job at
a minimally good level. Make no mistake. Poor performance in
today’s competitive workplace will result in unemployment.
Given that you are performing in your assigned role, allowing
yourself to make mistakes as you learn new skills is not only
acceptable, but may be what it takes to get to the next level
of performance.
Surprisingly, mistakes can be great confidence builders.
Depending on the severity of the response to your mistake, you
learn what not to do the next time you encounter a similar
situation. Once you begin to accept that some mistakes are
inevitable when you are working in either an unfamiliar
environment or with a new idea, you begin to become
comfortable with the notion that mistakes are okay as long as
you learn from them. I want to offer you the following four
recommendations to help you embrace the concept of exploring
mistakes to get great results.
- Take Calculated Risks—leave no stone unturned as
you search for the next great idea or suggestion that will
improve the business performance of your organization. Don’t
let your fear of making a mistake stop you. Have a passion
for discovering and creating your own opportunities to
demonstrate leadership.
Sometimes your ideas will get the desired response and
sometimes they won’t. Do your homework and hone your
knowledge of what it takes to be successful in your
organization. You will then become more willing to step out
of your comfort zone to take the calculated risks that will
allow you to become known for being a "thought leader"
within your organization.
- Learn to Trust Your Gut Instincts—by this time in
your career, no one should know better than you what you are
capable of achieving. If you believe you have what it takes
to make things happen and get results, go with your
instincts even if you make mistakes along the way. Mistakes
only come from taking some type of action. With the
knowledge you have in your area of expertise, you already
have a starting chance of 50 percent of being right about
your idea.
- Let Go of the Fear of Consequences—learn to accept
that at times despite all of your hard work and preparation,
your idea may still fail. Before you launch your idea,
consider all the things that could happen if you fail. If
you have properly thought through how your great ideas will
help your organization, your list of consequences should be
minimal. Think about it.
Nobody likes to fail, so rather than do nothing to make
yourself stand out in the crowd, consider all the things
that can go wrong and put a contingency plan in place. You
won’t initially have all the answers but you will learn from
the experience and know what to do different next time.
What’s stopping you from moving forward with speaking up
about your great ideas?
- Partner with a Coach—working with a coach to
brainstorm and challenge your ideas prior to implementation
will go a long way in ensuring your ideas will be accepted.
If you would like to talk with me about how you can be a
more effective leader by being willing to make mistakes, give
me a call. We can discuss innovative ways to help you
reach your career goals faster.
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About Your
Leadership Solutions Gal |
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Deborah Chambers Chima is passionate about
assisting her clients with achieving their professional goals.
Prior to launching her consulting and coaching firm, she
achieved an award winning, twenty four year tenure in
corporate management in the retail industry, in both
international and domestic markets. Her clients appreciate her
attention to detail and her desire to assist others in
improving their productivity.
To learn more about Deborah, please visit her website at www.chambersconsult.com.
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